Disclaimer

1. Operator

Verihaus is operated by Lingohaus Ltd, a company registered in England.

In this Disclaimer, “Verihaus”, “we”, “us” or “our” refers to Lingohaus Ltd operating the Verihaus service. “Client”, “you” or “your” refers to users of the website, clients, prospective clients and any person or organisation relying on Verihaus content, communications or reports.

2. General Information Only

The information on the Verihaus website is provided for general business information purposes only. It is intended to describe our services, typical use cases, possible evidence categories, process, limitations and examples of where local field verification may support a business decision.

Website content is not intended to be complete, exhaustive or suitable for every situation. The suitability of any service depends on the location, purpose, access conditions, legal restrictions, safety considerations, evidence requirements and agreed scope.

3. Service Disclaimer

Verihaus provides local field verification, evidence documentation and structured reporting services. Depending on the agreed scope, this may include supplier verification, factory verification, company verification, asset verification, damage documentation, location confirmation and field evidence reports.

Our services are practical documentation services. They are limited by what can be legally, safely and practically observed or documented at the relevant time and location.

• Access may be restricted or denied.
• Some areas may not be visible or documentable.
• Local conditions may change before, during or after the assignment.
• Photos or videos may not show hidden, internal, technical or legal issues.
• Some requested evidence may be impossible, unsafe or unlawful to collect.

4. No Legal, Insurance, Financial or Technical Advice

Verihaus does not provide professional advice unless expressly agreed in a separate written agreement with appropriately qualified professionals.

Our services and reports do not constitute:

• legal advice or legal opinion;
• insurance advice, claim decision or loss-adjusting opinion;
• financial advice, investment advice or credit assessment;
• certified audit, accounting review or tax advice;
• asset valuation, appraisal or collateral valuation;
• technical inspection, engineering assessment or product testing;
• forensic investigation or determination of cause, fault or liability;
• law-enforcement, private investigation or surveillance services;
• guaranteed compliance, authenticity, ownership or solvency verification.

5. Field Evidence Limitations

Field evidence is inherently limited. A local visit, photo, note, video, observation or visible confirmation can support a decision, but it cannot reveal every fact or eliminate all risk.

Verihaus field evidence may be limited by:

• the agreed scope and instructions;
• local laws, safety rules and access restrictions;
• weather, lighting, timing and visibility;
• site cooperation or lack of cooperation;
• language, signage, address or mapping issues;
• the inability to inspect internal areas, hidden defects or private information;
• the fact that a site, asset or company may change after documentation.

A field report reflects what was visible, accessible and documented at the time of the assignment. It should not be treated as proof of all facts related to the subject.

6. Report Disclaimer

Verihaus reports are prepared for the specific Client, assignment, decision context and agreed scope. A report may include photos, notes, visible observations, red flags, limitations and open questions.

Reports should be read as a whole. Individual photos, screenshots, statements or extracts may be misleading if separated from the context, limitations, date, time, scope or assumptions stated in the report.

• Reports are not certificates of legal status, ownership, compliance or authenticity.
• Reports are not guarantees of supplier reliability, asset value, financial standing or future performance.
• Reports may include inconclusive findings where evidence is unavailable, restricted or unclear.
• Reports may identify red flags, but red flags are practical indicators, not final legal or factual conclusions.
• Reports are intended for internal decision support unless otherwise agreed in writing.

7. No Guarantee of Outcome

Verihaus does not guarantee that a requested verification will produce the result expected by the Client. A valid service outcome may include confirmation, partial confirmation, non-confirmation, inconclusive findings, access limitations, safety limitations, inability to document certain evidence, or identification of open questions.

We do not guarantee:

• that a supplier, company, factory, asset, shipment or location is genuine or legitimate;
• that a company is financially stable, solvent or trustworthy;
• that an asset is owned by a particular person or entity;
• that damage was caused by a specific event or party;
• that information provided by third parties is complete, accurate or current;
• that all risks, defects, fraud indicators or legal issues will be identified;
• that a site or asset will remain unchanged after the report.

8. Third-Party Information and Local Agents

Verihaus may rely on information provided by Clients, local field agents, contractors, public sources, third-party platforms, maps, site representatives or other external sources.

We use reasonable care in organising and presenting information, but we cannot guarantee that third-party information is complete, accurate, current or free from error.

Field agents and contractors may encounter conditions that differ from the Client’s expectations or from information supplied before the assignment. Reports may therefore include limitations, practical constraints or revised observations based on what was actually encountered.

9. Website, Images and Examples

Images, illustrations, icons, service descriptions, examples, sample wording and scenarios on the Verihaus website are used for explanation and presentation. They may not depict a specific real assignment, client, field agent, damage case, company, supplier, asset or location unless expressly stated.

Sample reports, mockups, case descriptions and example deliverables are provided to demonstrate possible structure and style. Actual reports may differ depending on scope, location, evidence availability, access, urgency and service package.

We aim to keep website information accurate and updated, but we do not guarantee that all website content is complete, current or error-free at all times.

10. Liability Disclaimer

To the maximum extent permitted by law, Verihaus is not responsible for losses arising from reliance on website content, general service descriptions, incomplete information, third-party information, field limitations, access restrictions, changes after documentation, or Client decisions made using our reports.

To the maximum extent permitted by law, Verihaus shall not be liable for indirect, consequential, special or punitive losses, loss of profit, loss of revenue, loss of opportunity, loss of goodwill, loss of data or losses arising from decisions made outside the agreed scope of the service.

Nothing in this Disclaimer excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot be excluded under applicable law.

11. Client Responsibility for Decisions

Verihaus provides evidence to support decision-making. The Client remains solely responsible for deciding whether to proceed with a payment, onboarding, purchase, financing, leasing, insurance review, investment, shipment acceptance, legal escalation or any other business action.

You should consider Verihaus reports as one source of information among other checks, documents, professional advice and internal risk processes.

• Do not rely on Verihaus reports as the only basis for high-risk decisions.
• Seek specialist advice where the decision requires legal, technical, insurance, financial or compliance judgement.
• Consider conducting additional due diligence where the financial exposure is significant.
• Review all report limitations, open questions and red flags before acting.

12. Prohibited Reliance and Misuse

You must not use Verihaus content, reports or communications in a misleading, unlawful or abusive way.

• You must not present a Verihaus report as a legal certificate, technical certification, valuation, insurance decision or audit opinion.
• You must not alter, remove context from, or selectively quote a report in a misleading way.
• You must not use Verihaus services for unlawful surveillance, harassment, intimidation, fraud, deception, trespass or privacy violations.
• You must not imply that Verihaus has verified facts outside the agreed scope.
• You must not resell, publish or distribute reports unless permitted by contract or written approval.

13. Updates to This Disclaimer

We may update this Disclaimer from time to time to reflect changes in our services, legal requirements, operating model, risk controls or website content.

The updated version will be published on this page with a revised “Last updated” date.

14. Contact

If you have questions about this Disclaimer or need clarification before using Verihaus services, please contact us through our website or using the details below.