Privacy Policy

This Privacy Policy explains how Verihaus, operated by Lingohaus Ltd, collects, uses, stores and protects personal data when you visit our website, submit a verification request, communicate with us or use our local field verification and evidence documentation services.

Last updated: 5 June 2026 Operated by Lingohaus Ltd B2B verification services

Important Summary

Verihaus provides local field verification, evidence documentation and structured reporting services for business decisions. To provide these services, we may process business contact information, request details, location information, uploaded documents, photographs, field notes and report-related information.

We use personal data to respond to inquiries, prepare quotes, perform verification assignments and deliver reports.
We may share limited data with local field agents, contractors and service providers where necessary to deliver the service.
We do not sell personal data.
We do not use Verihaus services for unlawful surveillance or illegal investigations.
We may refuse requests that appear unsafe, unlawful, misleading, intrusive or outside our service scope.

1. Who We Are

Verihaus is operated by Lingohaus Ltd. For the purposes of this Privacy Policy, Lingohaus Ltd may act as a data controller for website visitors, prospective clients, clients and service communications.

Verihaus Lingohaus Ltd
5 Brayford Square
London, E1 0SG
United Kingdom
info@Verihaus.pro

In this Privacy Policy, “Verihaus”, “we”, “us” and “our” refer to Lingohaus Ltd operating the Verihaus service. “You” refers to website visitors, clients, prospective clients, suppliers, representatives, field agents, contractors and other individuals whose personal data we process.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

visit the Verihaus website;
submit a verification inquiry or contact form;
request a quotation or place an order;
communicate with us by email, phone, messaging platforms or other channels;
upload or send documents, photos, location details or evidence materials;
receive or are connected with a Verihaus service, report or assignment;
work with us as a field agent, contractor, supplier or service provider.

Business service context: Verihaus is primarily designed for B2B use. However, personal data may still appear in contact details, documents, photos, communications, reports or supporting materials.

3. Personal Data We May Collect

The personal data we collect depends on how you interact with us and what service is requested.

3.1 Contact and identity data

name;
company name and job title;
business email address;
phone number or messaging contact;
billing and invoicing details;
communication records.

3.2 Verification request data

service type requested;
location, address, site, depot, marina, factory or warehouse details;
decision context, urgency and requested evidence scope;
uploaded documents, screenshots, photos or reference files;
instructions, background information and special requirements.

3.3 Field evidence and report data

photos and videos where agreed and permitted;
field notes, visible observations and location context;
site access notes and practical limitations;
damage documentation, asset presence evidence or supplier verification evidence;
report content, findings, red flags and open questions.

3.4 Website and technical data

IP address;
browser type and device information;
pages visited and approximate usage information;
cookie and analytics information, where enabled;
security logs and technical diagnostic data.

3.5 Agent, contractor and supplier data

contact details;
location or service area;
skills, languages, professional background and availability;
payment details and tax-related information;
assignment records and communication history.

4. How We Collect Personal Data

We may collect personal data directly from you, from your organisation, from persons acting on your behalf, from uploaded materials, from communications with us, from field assignments, from service providers, or from publicly available sources where relevant to the requested service.

when you submit a website form;
when you email, call or message us;
when you upload documents or reference materials;
when a client sends us information about a verification subject;
when local field agents collect agreed visible field evidence;
when our website automatically records technical and security data.

5. How We Use Personal Data

We use personal data for the following purposes:

to receive, assess and respond to inquiries;
to review feasibility, location, urgency and requested scope;
to prepare quotations, proposals and order confirmations;
to perform local field verification and evidence documentation assignments;
to create, quality-check and deliver reports;
to communicate with clients, field agents, contractors and service providers;
to process payments, invoices and accounting records;
to manage client relationships and support requests;
to protect safety, prevent misuse and detect unlawful or prohibited requests;
to comply with legal, tax, accounting and regulatory obligations;
to improve our website, forms, services, operations and reporting process;
to establish, exercise or defend legal claims.

6. Legal Bases for Processing

Depending on the situation, we may rely on one or more lawful bases for processing personal data.

Purpose	Possible Legal Basis
Responding to inquiries, preparing quotes and managing service requests	Contractual necessity or legitimate interests
Performing verification assignments and preparing reports	Contractual necessity, legitimate interests, or client-authorised processing
Invoicing, accounting and tax records	Legal obligation and legitimate interests
Website security, fraud prevention and misuse detection	Legitimate interests and legal obligation where applicable
Marketing to business contacts where permitted	Legitimate interests or consent where required
Processing sensitive or special category data, if unavoidable	Specific legal basis or explicit consent where required

Special category data: Verihaus does not normally seek to collect special category data. If such data appears in documents, photos or field context, we may limit, redact, refuse or restrict processing where appropriate.

7. Verification, Field Evidence and Report Data

Because Verihaus provides local evidence documentation, some assignments may involve photos, videos, location details, business premises, visible signage, vehicles, equipment, assets, warehouses, sites or damage evidence.

We instruct field agents to collect evidence only within the agreed scope and only where it is legally, safely and practically possible. We do not authorise trespass, unlawful access, illegal surveillance, impersonation, harassment, or collection of private information without lawful basis.

Reports may include personal data if individuals, names, business cards, documents, vehicle markings, employee presence or other identifying information are visible or relevant to the agreed assignment. Where possible and appropriate, we may limit unnecessary personal data in reports.

Client responsibility: Clients must ensure they have a legitimate and lawful reason for requesting verification and for providing us with any personal data or documents.

9. International Data Transfers

Verihaus may operate internationally. Depending on the assignment location and the tools used, personal data may be processed or accessed outside the United Kingdom or the European Economic Area.

Where required, we take steps designed to protect transferred personal data, such as using appropriate contractual terms, limiting the data shared, working with reputable service providers and applying operational controls.

If a client requires a specific data transfer arrangement or data processing agreement, this must be agreed in writing before the relevant processing begins.

10. How Long We Keep Personal Data

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

inquiry and communication records may be kept for relationship management and dispute prevention;
reports and assignment files may be kept for service records, quality control, legal claims and compliance;
invoice, payment and accounting records may be kept for legal and tax purposes;
website security logs may be kept for a shorter period unless needed for investigation;
unsuccessful or refused requests may be kept where needed for safety, compliance or misuse prevention.

When data is no longer needed, we may delete, anonymise or securely archive it.

11. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

access controls and need-to-know access;
secure communication and storage practices where available;
internal handling procedures for reports and client files;
careful selection of service providers and contractors;
operational checks for sensitive or high-risk requests.

No method of electronic transmission or storage is completely secure. You should avoid sending unnecessary sensitive information unless required for the assignment.

12. Your Data Protection Rights

Depending on your location and applicable law, you may have rights in relation to your personal data. These may include the right to:

request access to your personal data;
request correction of inaccurate or incomplete data;
request deletion of personal data in certain circumstances;
request restriction of processing;
object to processing based on legitimate interests;
request data portability where applicable;
withdraw consent where processing is based on consent;
complain to a data protection authority.

We may need to verify your identity before responding to a rights request. Some rights may be limited where data is required for legal, contractual, security, fraud prevention, reporting or legitimate business purposes.

13. Marketing Communications

We may contact business contacts with relevant information about Verihaus services where permitted by law. You can opt out of marketing communications at any time by using the unsubscribe option, replying to the message, or contacting us.

We will still send non-marketing communications where necessary, such as service updates, quote discussions, assignment questions, invoices, report delivery or legal notices.

14. Cookies and Similar Technologies

Our website may use cookies or similar technologies to operate the website, improve user experience, secure the website, analyse traffic or support marketing and performance measurement.

Cookies may include essential cookies, analytics cookies, preference cookies or marketing cookies. Where required, we will request your consent before placing non-essential cookies.

You can usually manage cookies through your browser settings. Disabling some cookies may affect website functionality.

Recommended: If your website uses analytics, ads, tracking pixels, embedded maps, reCAPTCHA, CRM tracking or form analytics, you should also publish a dedicated Cookie Policy or cookie banner configuration.

15. Children

Verihaus services are intended for businesses and professional users. We do not knowingly target children or provide services to children.

If we become aware that personal data of a child has been provided to us without a lawful reason or appropriate authority, we may delete or restrict the data.

16. Third-Party Links and Services

Our website, forms, emails or reports may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, security or content of third-party websites.

You should review the privacy policies of any third-party services you use.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, operations, legal requirements, technology or data practices.

The updated version will be published on this page with a revised “Last updated” date.

18. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us through our website or using the details below.